Privacy Policy

Return & Refund Policy

Privacy Policy

Effective Date: [1st Jan 2023]

1. Introduction

Welcome to woocommerce-1173409-4105953.cloudwaysapps.com . At brainy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect when you visit our Website, how we use and protect that information, and your rights regarding your data.

2. Information We Collect

2.1.

Personal Information

: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact details when you interact with our Website, such as when you sign up for our newsletter or contact us through the provided contact forms, make an order, chat with us on WhatsApp, online chat, phone calls, or email.
2.2.

Non-Personal Information

: We may also collect non-personal information, such as your IP address, browser type, the date and time of your visit, and the pages you visit on our Website. This information is used for analytical and statistical purposes to improve our Website's performance and user experience.

3. Use of Information

3.1.

Personal Information

: We use your personal information for the following purposes:
  • To respond to your inquiries and provide customer support.
  • To send you updates, newsletters, and marketing communications.
  • To fulfill and manage your orders and requests.
  • To comply with legal obligations.
3.2.

Non-Personal Information

: Non-personal information is used to analyze trends, track user interactions with our Website, and gather demographic information for aggregate use. This data helps us improve our Website and services.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable or manage these settings in your browser preferences. For more information on cookies and how to manage them, please refer to our Cookie Policy.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your personal information with third-party service providers who assist us in operating our Website and providing our services. We require these service providers to comply with data protection and security requirements.

6. Security

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

7. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. For more information on how to exercise your rights, please contact us at phone: 0795 328 955 Email: info@brainy.co.ke.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at phone: 0795 328 955 Email: info@brainy.co.ke.

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